Dear Cheng Hsin General Hospital,
I am writing this letter to express my deepest gratitude for the great medical care that I received at your hospital. In particular, I would like to extend my heartfelt thanks to Dr. Li, Wai-Hou from the Obstetrics and Gynecology Department and Ms. Lin Chen-Yu from the International Medical Services Center for their unwavering dedication and commitment to my well-being.
As a patient from Macau, I was diagnosed with a uterine fibroid in 2016, which had grown to a staggering 28 cm within a few years. The fibroid had occupied my entire uterus, causing severe discomfort. Doctors in Macau and Taiwan recommended the removal of my entire uterus, but we persistent search led us to Dr. Li, Wai-Hou at Cheng Hsin hospital’s Obstetrics and Gynecology Department.
Despite the challenges posed by the pandemic, Dr. Li, Wai-Hou’s video consultation gave me hope. I was elated to hear that I could use the da Vinci surgical robot to remove the uterine fibroids while preserving my entire uterus. Dr. Li’s expertise and professionalism made me feel at ease, and I was determined to undergo the surgery.
During the waiting period, my condition worsened, and I contacted Ms. Lin Chen-yu (International medical services center), she was incredibly kind and immediately consulted with Dr. Li on how to handle my situation. They arranged for me to have surgery as soon as possible and gave me great support and care.
The preoperative examination, arranged by Dr. Li, reassured me of my condition, and I felt confident about the surgery.
Thanks to the exceptional care that I received from Dr. Li, Wai-Hou, Ms. Lin Chen-Yu, and your hospital’s medical team, the five-hour surgery, which removed the 5100-gram fibroid, was a success. The postoperative care, including the follow-up appointments and aftercare, was equally commendable.
I am eternally grateful for the compassion and care that your hospital’s medical team showed me and made my journey to Cheng Hsin hospital more comfortable.